Returns & refunds
Made-to-order items. Because every product is made just for you, we cannot accept returns or exchanges on undamaged custom items.
Damaged, misprinted, or wrong items. If your order arrives damaged, misprinted, or is the wrong item, contact us within 30 days of delivery with your order number and a photo of the problem. We will replace the item or refund you.
How to start a return. Email gabriel.kunz@icloud.com or use the Contact page with your order number, what is wrong, and a photo if possible.
Refunds. Approved refunds go back to your original payment method. Please allow 5–10 business days for the refund to appear after it is processed.
Non-returnable. Items that have been worn, washed, used, or damaged after delivery cannot be returned.